Team Member Spotlight: Gary Demers , Service Manager

February 17, 2010

Veracity Technologies is excited to announce that Gary Demers has recently joined our team as the Service Manager. He comes to us with over 20 years of experience in the areas of customer service, project management and logistics within various industries. For the last seven years he served as the Operations Manager at Cash Systems in Burnsville, MN where he managed all aspects of operations and customer support for clients throughout the United States. He also served as a Project Manager for Invensys Network Integration Services where he was responsible for planning, coordinating and scheduling resources for telecommunications projects within the Midwest. Like the other organizations Gary has served, Veracity is also looking forward to the positive impact he brings in the area of customer service for your company. Some of Gary's responsibilities include managing the service team and working as a liaison between customers and technicians. As you know, Veracity strives to provide exceptional customer service and support. To help us continue to meet this objective, we ask that all service related questions be directed to Gary, as he will provide prompt response and escalation of your service requests to the correct team. Please feel free to contact Gary via email at gdemers@veracitytech.com or give him a call at 952-767-6250.

All other communications will continue to be handled by your assigned Account Manager.

One of Gary's hobbies includes his passion for snowmobile riding. We have come to learn that he is a fanatic about this recreational activity.

So take warning, if you decide to engage in candid conversation on this topic, be prepared for his enthusiasm and the knowledge he shares towards the sport.

Once again, we hope you all will welcome Gary to our team as we expect that all of our clients will benefit from the experience and fortitude he brings to the organization.